Contact Us

Contact Us



Call Us

Counseling Department    877-322-8319 (Toll Free)
Existing Clients    877-322-8330 (Toll Free)
Creditors    815-484-1600, Option 3
General Inquiries    800-994-3328 (Toll Free)


Our Mailing Address

All payments, client correspondence, and counseling inquiries should be directed to:

Family Credit Management
National Operations Center
4306 Charles St
Rockford, IL 61108

Correspondence for our President/Senior Management, Public Relations, and Marketing should be sent to:

Family Credit Management
Corporate Headquarters
111 N. Wabash
Suite 1410
Chicago, IL 60602

Client payments should not be sent to our Corporate Offices. Doing so may result in a processing delay of up to two weeks.