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Corporate Office

Family Credit Counseling Service, Inc. d/b/a Family Credit Management Services

111 N. Wabash Avenue, Suite 1022,  Chicago, IL 60602

Please do not send payments or correspondence to the Corporate office. This will delay processing by several days.  

Call Us

Counseling Department: 877-322-8319 (Toll Free)

Existing Clients: 877-322-8330 (Toll Free)

Creditors: 815-484-1600, Option 3

General Inquiries: 800-994-3328 (Toll Free)

Operations Center

All mail for our counseling, creditor relations and client service teams should be sent here:

4306 Charles Street, Rockford, IL 61108

Our Reviews

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Family Credit Management is the real deal! We found them through a dear friend that highly recommended their services. We've just completed our first year. Our payments (for 8 credit cards) have been cut significantly & so have the interest rates. No more late fees & penalties! The staff at FCM have been so helpful & compassionate. I highly recommend this group if your upside down in debt & have lost hope. They have been a true blessing for me & my family.

Alfred of Lancaster, SC

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So far the best decision I have ever made. Worry-free. And love the direct payment system. I will recommend to my family and friends.

Oddette of Bronx, NY

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I have already recommended your services to friends and family members. I was and still am impressed with the quality and customer service skills possessed by your representatives. There was rushing me to make a decision. Reps were patient and extremely knowledgeable. Able to answer questions or direct me to the proper personnel. I am very pleased with this program. Thank you for helping me out of a jam.

Sheree of Forest Park, IL

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