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First Time Contacting Us? Contact a Certified Credit Counselor
Current Clients: Contact Us About Your Account
Corporate Office
Family Credit Counseling Service, Inc. d/b/a Family Credit Management Services
111 N. Wabash Avenue, Suite 1408, Chicago, IL 60602
Please do not send payments or correspondence to the Corporate office. This will delay processing by several days.
Call Us
Counseling Department: 877-322-8319 (Toll Free)
Existing Clients: 877-322-8330 (Toll Free)
Creditors: 815-484-1600, Option 3
General Inquiries: 800-994-3328 (Toll Free)
Operations Center
All mail for our counseling, creditor relations and client service teams should be sent here:
4306 Charles Street, Rockford, IL 61108
Our Reviews

Working with FCM was one of the best choices of my life. They immediately reigned in my out of control interest rates and had me on a payment plan soon thereafter. I was able to keep track of my account online and the chat option was extremely quick and easy when I need to speak with someone regarding my account. Before I knew it, my accounts were paid off and things couldn't be better! Thank you FCM for helping me gain control of my finances sooner rather than later!!!
David of Lake Park, FL

Family Credit Management is the real deal! We found them through a dear friend that highly recommended their services. We've just completed our first year. Our payments (for 8 credit cards) have been cut significantly & so have the interest rates. No more late fees & penalties! The staff at FCM have been so helpful & compassionate. I highly recommend this group if your upside down in debt & have lost hope. They have been a true blessing for me & my family.
Alfred of Lancaster, SC

I can seriously say that without the help of Family Credit I don't think I would have been able to pay so much of my debt off already. I should only have maybe one more year and then I will have all my credit cards paid off. I will be sad to go but thankful that Family Credit helped me pay off my debt and be able to live a little more comfortable. Thank you!!!!!
Alison of Morrisdale, PA
Ready to get started?
Our certified credit counselors are ready to help you take control of your debt and finances. Take the leap with us today.