Family Credit Counseling Service, Inc. d/b/a Family Credit Management Services
111 N. Wabash Avenue, Suite 1022, Chicago, IL 60602
Please do not send payments or correspondence to the Corporate office. This will delay processing by several days.
Counseling Department: 877-322-8319 (Toll Free)
Existing Clients: 877-322-8330 (Toll Free)
Creditors: 815-484-1600, Option 3
General Inquiries: 800-994-3328 (Toll Free)
All mail for our counseling, creditor relations and client service teams should be sent here:
4306 Charles Street, Rockford, IL 61108
Working with FCM was one of the best choices of my life. They immediately reigned in my out of control interest rates and had me on a payment plan soon thereafter. I was able to keep track of my account online and the chat option was extremely quick and easy when I need to speak with someone regarding my account. Before I knew it, my accounts were paid off and things couldn't be better! Thank you FCM for helping me gain control of my finances sooner rather than later!!!
David of Lake Park, FL
Family Credit Management is the real deal! We found them through a dear friend that highly recommended their services. We've just completed our first year. Our payments (for 8 credit cards) have been cut significantly & so have the interest rates. No more late fees & penalties! The staff at FCM have been so helpful & compassionate. I highly recommend this group if your upside down in debt & have lost hope. They have been a true blessing for me & my family.
Alfred of Lancaster, SC
My wife and I were under a mountain of credit card debt and we did not know what to do. The advice and payment consolidation assistance we received from FCM has been invaluable. They gave us our life back. We cannot thank them enough. There is a light at the end of the tunnel and it's not a train! With the help of FCM payment plans we were able to payoff over $100K in credit card debt. God bless FCM.
Doug of Novi, MI