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First Time Contacting Us? Contact a Certified Credit Counselor
Current Clients: Contact Us About Your Account
Corporate Office
Family Credit Counseling Service, Inc. d/b/a Family Credit Management Services
111 N. Wabash Avenue, Suite 1408, Chicago, IL 60602
Please do not send payments or correspondence to the Corporate office. This will delay processing by several days.
Call Us
Counseling Department: 877-322-8319 (Toll Free)
Existing Clients: 877-322-8330 (Toll Free)
Creditors: 815-484-1600, Option 3
General Inquiries: 800-994-3328 (Toll Free)
Operations Center
All mail for our counseling, creditor relations and client service teams should be sent here:
4306 Charles Street, Rockford, IL 61108
Our Reviews
So far the best decision I have ever made. Worry-free. And love the direct payment system. I will recommend to my family and friends.
Oddette of Bronx, NY
Working with FCM was one of the best choices of my life. They immediately reigned in my out of control interest rates and had me on a payment plan soon thereafter. I was able to keep track of my account online and the chat option was extremely quick and easy when I need to speak with someone regarding my account. Before I knew it, my accounts were paid off and things couldn't be better! Thank you FCM for helping me gain control of my finances sooner rather than later!!!
David of Lake Park, FL
My wife and I were under a mountain of credit card debt and we did not know what to do. The advice and payment consolidation assistance we received from FCM has been invaluable. They gave us our life back. We cannot thank them enough. There is a light at the end of the tunnel and it's not a train! With the help of FCM payment plans we were able to payoff over $100K in credit card debt. God bless FCM.
Doug of Novi, MI
Ready to get started?
Our certified credit counselors are ready to help you take control of your debt and finances. Take the leap with us today.