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First Time Contacting Us? Contact a Certified Credit Counselor
Current Clients: Contact Us About Your Account
Corporate Office
Family Credit Counseling Service, Inc. d/b/a Family Credit Management Services
111 N. Wabash Avenue, Suite 1408, Chicago, IL 60602
Please do not send payments or correspondence to the Corporate office. This will delay processing by several days.
Call Us
Counseling Department: 877-322-8319 (Toll Free)
Existing Clients: 877-322-8330 (Toll Free)
Creditors: 815-484-1600, Option 3
General Inquiries: 800-994-3328 (Toll Free)
Operations Center
All mail for our counseling, creditor relations and client service teams should be sent here:
4306 Charles Street, Rockford, IL 61108
Our Reviews
So far the best decision I have ever made. Worry-free. And love the direct payment system. I will recommend to my family and friends.
Oddette of Bronx, NY
I was overwhelmed with my debt and because of you, I was able to work through it and pay it off and still keep a good credit score and not be hounded by creditors. My creditors were obviously willing to work it out through you and made my life so much less stressful. Thank you for being there!
Debi of Baysfield, WI
I have already recommended your services to friends and family members. I was and still am impressed with the quality and customer service skills possessed by your representatives. There was no rushing me to make a decision. Reps were patient and extremely knowledgeable. Able to answer questions or direct me to the proper personnel. I am very pleased with this program. Thank you for helping me out of a jam.
Sheree of Forest Park, IL
Ready to get started?
Our certified credit counselors are ready to help you take control of your debt and finances. Take the leap with us today.