Request a Hardship Review
Please indicate the amount you can reasonably afford to pay toward your debt. Once we have a response, an account manager will contact you within 2-3 business days.
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Call Us
Counseling Department
877-322-8319 (Toll Free)
Existing Clients
877-322-8330 (Toll Free)
Creditors
815-484-1600, Option 3
General Inquiries
815-484-1600, Option 3
Corporate Office
Family Credit Counseling Service, Inc. d/ b/a Family Credit Management Services
111 N. Wabash Avenue, Suite 1408, Chicago, IL 60602
Please do not send payments or correspondence to the Corporate office. This will delay processing by several days.
Operations Center
All mail for our counseling, creditor relations and client service teams should be sent here:
4306 Charles Street, Rockford, IL 61108
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