Debt
Settlement

Debt settlement isn’t right for everyone or every account, but if yours are seriously past due or burdened with sky-high interest, our counselors can negotiate with creditors to reduce what you owe and help you move forward with confidence.

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the plan

What Our Debt Settlement Program Provides

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Direct Creditor Negotiation

Our certified counselors work one-on-one with your creditors to reduce balances and stop the stress of mounting bills.

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Significant Balance Reductions

From credit cards to medical bills, we negotiate to lower what you owe, often by thousands of dollars.

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Faster Debt Freedom

Minimum payments weren’t designed to help you get out of debt. The right plan actually is.

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Credit Cards

Reduce unaffordable balances through carefully negotiated settlements when it’s the right move and part of a plan you can realistically maintain.

Medical Bills

Lift the weight of hospital and collection accounts by negotiating settlements that save you money and stress.

Personal & Payday Loans

End the cycle of high-interest lending by settling unaffordable loans into something realistic.

Collections & Legal Pressures

We work directly with collectors and attorneys to reduce balances and protect your financial peace of mind.

Why Family Credit

Why Choose Us for Debt Settlement

For more than 30 years, Family Credit Management has supported countless clients on their journey to freedom from debt. We are a nonprofit agency, meaning our only goal is your success, not profit. Unlike companies that make unrealistic promises, we provide knowledgeable guidance, experienced counselors, and proven programs that work. With us, you’ll always talk to real people who care about your financial future, never a bot or salesperson.

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“It's a really awesome program and I recommend it to anyone who needs to consolidate their credit in a fixed time format”

“I was able to pay off all of the commitments I had. It's been very helpful”
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“Family Credit were able to negotiate with my creditors in ways I could never have done on my own”

Personalized Debt Review

We begin with a personalized debt review, available entirely online for your convenience. You'll connect directly with one of our certified nonprofit credit counselors, who will carefully evaluate your financial situation and recommend customized solutions designed specifically for you. 

You choose how we communicate—by email, text, or, if you prefer, over the phone. We're here to provide clear, reassuring guidance in whichever way feels most comfortable for you.

Program Enrollment

Signing up for your Debt Management Plan is simple—and available completely online. Your certified credit counselor guides you through every step of the enrollment process, answering your questions and providing clear direction without any required phone calls.

From submitting your information securely online to finalizing your personalized plan, enrollment is quick, convenient, and stress-free.

Getting Started

Once enrolled, we'll immediately contact your creditors to request lower interest rates, waived fees, and manageable monthly payments.

We will actively manage your account, updating you regularly and handling negotiations. As proposals are accepted, you'll notice reduced creditor contact and start seeing the benefits clearly reflected in your accounts—lower interest, fewer fees, and increasing financial peace of mind.

Ongoing Support

Throughout your journey, our entire team provides ongoing advice, support, and resources—ensuring you reach your goal of financial freedom. We help people across the country become debt-free every day, and we're ready to help you too!

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Not Sure Which Option Is Right For You?

Our certified credit counselors are here to help.

How Serious Is My Debt Quiz

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What does Family Credit Management do?

Family Credit Management is a 501(c)(3) nonprofit credit counseling agency that helps individuals and families regain control of their finances. Our main service is a Debt Management Plan (DMP), which consolidates your unsecured debt—like credit cards, finance company loans, payday loans, and medical bills—into one affordable monthly payment. We work with your creditors to reduce interest rates, stop late fees, and help you pay off debt faster.

Why Family Credit Management

We’ve been helping people conquer debt—with compassion and credibility—for over 25 years. We’re one of the largest nonprofit Debt Management organizations in the country, licensed and trusted by hundreds of thousands of individuals and families who’ve walked the same road you’re on now. We’re not just legitimate; we’re held to some of the highest standards in the industry:

Licensed by state banking departments across the U.S.,
ISO certified and audited annually,
A+ rating with the Better Business Bureau,
Client funds held in dedicated trust accounts with full transparency.

We make getting help easy and accessible, with flexible payment options (Autopay, online, by phone, or by mail), 24/7 online account access, and digital statements delivered straight to your inbox. But what really sets us apart? Our people. We don’t use scripts. Our counselors take the time to listen (really listen) to your situation and walk you through real solutions that make sense for your life. Many of us have been through financial hardship ourselves, and we know how overwhelming it can feel. When you talk to us, you’re not just another account. You’re a person with a strong future and we’re here to help you reach it. Take a look at our client reviews, check out our management page to learn more about us, or get started with a free quote now!

Are you a nonprofit organization?

Yes! We are a nonprofit agency, licensed and approved to provide credit counseling services. Being a nonprofit means we’re not in this to profit off your debt. Our mission is to provide honest, practical help that empowers you to become debt-free—and stay that way.

What is debt settlement?

Debt settlement is a process where you negotiate with a creditor to pay less than the full amount you owe, typically in a lump sum or over a short period of time. In exchange, the creditor agrees to consider the debt resolved or “settled.” While this option can reduce the total amount you pay, it can also have serious credit consequences and may come with tax implications. Not all creditors accept settlements, and timing is critical. At Family Credit Management, our hybrid plan may include debt settlement where appropriate. If we think it’s a good fit for part of your situation, we’ll explain the pros, cons, and what to expect before you commit.

What is a hybrid plan and how does it work?

Our hybrid plan is a flexible solution that combines the structure of a DMP with the option to settle some debts when appropriate. This can be a good fit for people whose financial situation doesn’t align with a traditional plan, or who have certain accounts better suited for negotiation. We’ll walk through your situation and help determine which accounts may qualify for settlement versus structured repayment. As with everything we do, we’ll tailor the approach to your needs and explain every step before you make a decision.

Do I have to talk to someone on the phone?

Not at all! If you prefer to handle everything online, you absolutely can. Many of our clients complete the entire process, from getting a quote to enrolling, without ever picking up the phone. Of course, if you’d like to speak with someone, our certified credit counselors are happy to help by phone, text, or email. We’re here to support you in whatever way works best for you!

Is everything confidential?

Yes. Your information is kept private and secure, and we will never sell, rent or give your name or address to any party for any promotional reason or share any personal details without your consent. We’re licensed and audited regularly, and we take data security very seriously. If you want to keep your enrollment private from a partner or family member, we’re happy to set things up accordingly. You’re in control of what you share and with whom.

How long will it take to complete the program?

Most people finish the program in 3 to 5 years, but the exact timeline depends on how much debt you have, how much you can afford to pay each month, and how your creditors structure their repayment terms. We’ll give you a clear estimate up front, and you can view your progress anytime in your online account. If you want to complete your debt management program faster, we’ll help you build a plan to do just that.

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