Services

DualTrack Hybrid Repayment Plan

Some accounts are best managed. Others are smart to settle. Our exclusive DualTrack Repayment Plan lets you do both; combining the benefits of debt management for some accounts with the savings of settlement on others, in one customized solution.

One Plan. Two Solutions. Real Results.
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the plan

What Our DualTrack Repayment Plan Provides

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The Best of Both Worlds
A blend of debt management and debt settlement tailored to your needs.
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Lower Monthly Payments
We negotiate reduced interest rates on some debts while settling others for less, giving you breathing room each month.
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Built-In Flexibility
Life changes. Creditors change. With our hybrid approach, your plan can adjust as your needs evolve.
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Credit Card Debt
Enjoy lower rates on some accounts and deep settlements on others for maximum savings.
Medical Debt
Affordable monthly payments paired with settlements to reduce older balances.
Personal Loans
Cooperative creditors get interest reduced, while unmanageable accounts are settled strategically.
Collections
Hybrid relief means you can both repay and settle, protecting your finances and giving you lasting peace of mind.
WHY FAMILY CREDIT

Why Choose Us

Drawing on more than 30 years of experience and partnerships with creditors across the country, Family Credit Management knows what it takes to help people overcome debt. We are a nonprofit, which means our focus is on you- not on profit. Our counselors are never motivated by commissions, and we’ll never pressure you into a program that doesn’t fit. Instead, we offer honesty, compassion, and proven results you can trust.
All Reviews
“It's a really awesome program and I recommend it to anyone who needs to consolidate their credit in a fixed time format”
Alfred, Lancaster, SC
Alfred saved 20% on his debt
Total Debt
$34,309
Monthly Payment
Program Length
38 Months
Total Savings
$12,309
“I was able to pay off all of the commitments I had. It's been very helpful”
Alfred, Lancaster, SC
Alfred saved 20% on his debt
Total Debt
$34,309
Monthly Payment
Program Length
38 Months
Total Savings
$12,309
“Family Credit were able to negotiate with my creditors in ways I could never have done on my own”
Alfred, Lancaster, SC
Alfred saved 20% on his debt
Total Debt
$34,309
Monthly Payment
Program Length
38 Months
Total Savings
$12,309
Personalized Debt Review
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We begin with a personalized debt review, available entirely online for your convenience. You'll connect directly with one of our certified nonprofit credit counselors, who will carefully evaluate your financial situation and recommend customized solutions designed specifically for you.


You choose how we communicate—by email, text, or, if you prefer, over the phone. We're here to provide clear, reassuring guidance in whichever way feels most comfortable for you.
Program Enrollment
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Signing up for your Debt Management Plan is simple—and available completely online. Your certified credit counselor guides you through every step of the enrollment process, answering your questions and providing clear direction without any required phone calls.

From submitting your information securely online to finalizing your personalized plan, enrollment is quick, convenient, and stress-free.
Getting Started
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Once enrolled, we'll immediately contact your creditors to request lower interest rates, waived fees, and manageable monthly payments.

We will actively manage your account, updating you regularly and handling negotiations. As proposals are accepted, you'll notice reduced creditor contact and start seeing the benefits clearly reflected in your accounts—lower interest, fewer fees, and increasing financial peace of mind.
Ongoing Support
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Throughout your journey, our entire team provides ongoing advice, support, and resources—ensuring you reach your goal of financial freedom. We help people across the country become debt-free every day, and we're ready to help you too!
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Not Sure Which Option Is Right For You?

Answer a few quick questions to instantly assess your debt situation and get personalized tips from our nonprofit experts.
Go to FAQs
What makes Family Credit Management different from other debt management services?

Family Credit Management is one of the largest nonprofit debt management organizations in the country, and one of the most accountable. We're licensed by state banking departments across the U.S., ISO certified, audited annually, and hold an A+ rating with the BBB. Client funds are always held in dedicated trust accounts. Beyond credentials, what sets us apart is our people. Our counselors don't use scripts or work on commission. They listen, ask the right questions, and walk you through real options for your situation; no pressure, no gimmicks. See what our clients have to say, or get started with a free quote.

Is Family Credit Management a nonprofit organization?

Yes! Family Credit Management is a licensed, nonprofit credit counseling agency. We're not here to profit from your debt. Our mission is straightforward: honest, practical help that empowers you to become debt-free and stay that way.

What kinds of debt can Family Credit Management help with?

Family Credit Management can help with most unsecured debts, including credit cards, medical bills, payday loans, personal loans, and collection accounts. Secured debts like mortgages and auto loans typically can't be included in a Debt Management Program, but we'll review your full situation and help you build a plan that accounts for everything.

Can Family Credit Management help reduce my interest rates and fees?

Yes, reducing interest rates and stopping fees is one of the primary benefits of a Family Credit Management Debt Management Program. We work with your creditors to lower rates, often to single digits, and eliminate ongoing late fees and over-limit charges. Every creditor is different, but we'll give you a clear picture of what concessions you can expect when you receive your free quote.

Do I have to talk to someone on the phone to work with Family Credit Management?

Not at all. Family Credit Management works with you however you prefer: phone, email, text, or a mix. Our application even includes a "no phone calls" option so you can set that boundary upfront. No one on our team works on commission, so you'll never get a pushy pitch, just honest answers at your pace.

How does Family Credit Management protect my personal information?

Your information is kept private and secure. Family Credit Management will never sell, rent, or give your name or address to any party for any promotional reason or share any personal details without your consent. As a licensed, regularly audited nonprofit, we take data security seriously. If you'd like to keep your enrollment private from a partner or family member, we can accommodate that. You're in control of what you share and with whom.

How long does a Debt Management Program take to complete?

Most Family Credit Management clients complete their Debt Management Program in 3 to 5 years, depending on total debt, monthly payment amount, and creditor terms. You'll receive a clear timeline estimate upfront, and you can track your progress anytime through your online account. If you want to finish faster, we'll help you build a strategy to do that.